Privacy Policy

At Shophoria, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase from our Shopify store, in accordance with the UK GDPR, Data Protection Act 2018, and vape product regulations.

1. Information We Collect

We collect the following types of data:

  • Personal Information: Full name, address, phone number, and email

  • Payment Information: Collected securely via trusted third-party payment processors

  • Order & Support Info: Purchase history, order details, messages with customer service

  • Technical Data: IP address, browser type, device data, pages visited

  • Cookies: Used for site performance, shopping cart functionality, and analytics

2. How We Use Your Information

Your data helps us:

  • Process and deliver your orders

  • Contact you regarding your order or queries

  • Send promotional emails (only if you opt-in)

  • Improve our website and services

  • Comply with legal obligations (e.g., age verification, accounting)

3. Sharing Your Data

We do not sell your personal data.

We may share it with:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Delivery couriers (e.g., Royal Mail, Evri, DPD)

  • Legal or regulatory bodies when required by law

4. Your Rights (UK GDPR)

You can:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications

  • Object to or restrict data processing

  • File a complaint with the ICO (Information Commissioner’s Office)

To make a request, email us at: shophoriauk@gmail.com

5. Age Restriction

Our products are intended only for customers aged 18 and over, in line with UK law. We may verify your age at checkout or delivery.

6. Data Security

We use SSL encryption and secure systems to protect your data. However, no online system is 100% secure — please use our services responsibly.

7. Changes to This Policy

We may update this policy. Any changes will be posted on this page. Check back regularly for updates.

👉 If you have questions about our privacy practices, feel free to email us: shophoriauk@gmail.com